Frequently Asked Questions

Have a question or want to know more?
Check the FAQ’s below before getting in touch.

When it comes to creating outstanding experiences we pride ourself in providing a safe space to interact and connect.

What are the event dates? 

The event dates and times are on each event page, and vary by city.

What age do I have to be?

Afro Soca Love is open to all ages for our marketplace and many of our festivals. Our afterparties are for ages 21+ only and you will need ID to prove your age to guarantee entry. To purchase alcoholic beverages for any event you must be over 21. 

What are the AfroSocaLove times?

Set times and day-by-day breakdowns will be revealed before the festival begins. Keep up to date by signing up to the mailing list or following us on Instagram. 

Our Marketplace is typically during the daytime only.

Our Festival is typically from the daytime into the night until about 10pm.

Our Afterparty is typically from 10pm until 2am.

Please see each event page for exact timing, as they vary from city to city. 

How do I become a vendor at Afro Soca Love?

If you would like a concession at the our event, please apply here.

What is the difference between 1st and 2nd release tickets?

There is no difference between ticket tiers other than the price. As more ticket tiers are released, they go up in price, therefore the sooner you buy your ticket, the more you will save!  

What’s included with a VIP ticket? 

VIP tickets include the following: 

– Fast-access VIP entry lane to the event

– Access to dedicated VIP host for access to bars for faster service

– ( occasional ) dedicated tabling and seating services

*VIP tickets also include GA access 

What’s included with a Golden Ticket? 

Golden tickets include the following: 

– Premium backstage viewing with the artist(s) 

– Dedicated Golden Ticket entrance

– Dedicated wristband accreditation

– You may leave and re-enter the events at any time

– The festival bag policy does not apply to you

– Complimentary Welcome drink of your choice

– An Item of exclusive AfroSocaLove merch 

*Golden Tickets also include all VIP and GA perks  

Can I upgrade my ticket?

We are unable to offer ticket upgrades.

Are there any table packages available?

Table packages will be available online for the individual event. If you do not see any table information it may not be available for that particular event.

When will I receive my festival ticket?

At this stage you should only have your booking confirmation and ticket in your email if you have made a purchase. If you do not see a confirmation email or ticket please contact for more information.

Can I buy a single event ticket?

Yes, you must buy tickets for our festival, marketplace and afterparty separately.

Can I buy a ticket on behalf of a friend or relative?

Yes, you must input your friends name and details when purchasing the ticket 

Can I buy my ticket from Eventbrite or other third-party sellers?

Tickets on third party websites are only valid for eventbrite/ticketbud of our websites. To ensure you are buying a genuine ticket please follow the links on our website.  

Who are the official ticket vendors?

Our official vendor is our website Tickets on third party websites include only eventbrite and ticketbud. To ensure you are buying a genuine ticket please follow the links on our website. 

How do I get in touch with support?

You can contact support here. Please ensure you reply to the automated response in order to escalate your issue with them.  

How can I change my personal details on my booking?

There are no name changes available on ticket purchases. To make changes to your booking i.e. email, address, card details etc. Please contact your ticket provider directly.  

What do I need to bring to guarantee entry?

Please bring your ticket, the card you purchased the ticket with and valid photo identification. Please note that the name on your ticket must match your identification. 

What constitutes a valid photo ID?

Photographic forms of identification such as a passport or driving license are acceptable. 

Can I cancel or sell my ticket?

All tickets are non-refundable and non-transferable. We are unable to offer any refunds for tickets no longer needed.  

Does the festival offer special assistance?

Please email us with your requirements and a member of our team will advise you further 

Are there payment plans?

AfroSocaLove offers payment plans to fans who wish to pay their tickets off over time. A minimum deposit is required and payments are taken out periodically. If you want to pay your plan off early, or cancel your plan early, you are able to do so in your ticket account after purchasing.

Can I bring food and drink into any events?

No food or drink will be allowed into the site.

There will be a wide range of food and drink available to purchase inside the events.

Can you bring cameras into the events?

Professional cameras (with interchangeable lenses) without an approved photo pass are not permitted. 

Can I go in and out of the festival each night?

There is no re-entry into the main afterparty. Golden ticket customers will be able to leave and re-enter the festival site as many times as they want.

Can I sell merchandise at the festival?

We reserve the right to confiscate any items you are selling without our approval.

How do I apply to vend?

vendors can apply here:

Please read the application to get all the pertinent information and understand the process.

How much does it cost to vend?

Vending costs varies from $150 - $450. This information is provided on the application form.

What are the criteria vendors need to know?

This information is provided on the application form.

How do I know I have been accepted?

In the first paragraph of our vending application we outline that we only respond to vendors who have been selected. This could mean that your business has not been selected this time around or simply we are still reviewing the many applications we receive. But worry not, as we do reach out to vendors who apply throughout the year with various vending opportunities. You will not need to reapply for future events for the entire year.


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